Dear Experts,
Firstly, very excited to work with very cool enhancements.Thanks to all the hard work !
One of them is email forwarding, Was daydreaming that I would be able to choose any inbound/outbound interaction and forward it to external parties.
But when I forward, only the first email which created the case is getting added to the email content and not able to cherry pick any particular email.
Is it intended to forward only the first inbound interaction(email) ? ![]()
Cheers,
Vinod